Successful businesses understand just how important it is to not have one individual manage every operation of a company.  Voonami believes in delegating responsibilities to help ensure success.  As such, we have made an easy way to create additional users on your account with us to help make maintaining your services with us simple!  Here is how:

 

  1. Once you have logged into your Support Portal, locate the Menu on the left hand side of the screen.  From there, select the '+' sign to the left of the 'Client Profile' option to pull down a sub-menu.  The last option of that sub-menu reads 'View Contacts.'

 

 

     2. Once selected, you will see a list of your current users.  To add a new user, on the top right section of the screen with be a link that says 'Add Contact.'

 

 

 

     3.  A popup window will appear, providing places to enter the new user's Name, email, and other useful pieces of information.  

 

 

     4.  When you select the 'Login & Password' tab, be sure to heed the password requirements listed, as you will not be able to complete this step with an invalid password.

 

 

    


     5. After you save the changes, you will be taken back to the list of your current users. You can edit or delete current users from the main screen.