The Client Integration Plugin (CIP) is required on your local computer when uploading and downloading media files or OVF/OVA versions of virtual machines.

Follow the steps provided in the following KBs to upload media files or OVF/OVA files. Below are a few items that may help you troubleshoot.


  • If you received the following message when attempting to upload or download from the Voonami cloud, please follow the link provided to download and install the appropriate plug-in file.

  • CIP Download web page:
  • After installation you may see a pop-up when you log into the Voonami cloud
    • Select Open vmware-cip-launcher to ensure that the plugin is active

  • You may see the following Client Integration Access Control pop-up message.
    • Select Allow